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Trust & transparency

Corrections Policy

HealthPlansGuide welcomes focused source notes when a public page appears outdated, unclear, or inconsistent with an official health coverage source.

Maintained by
HealthPlansGuide
Last reviewed
2026-05-04

What this page covers

These pages document editorial, privacy, correction, and contact boundaries for the public HealthPlansGuide site.

How corrections work

Correction review starts with the public page, the cited source, and the specific statement that may be inaccurate or stale. The team checks whether the page should be updated, narrowed, or left as written.

  • A correction may update text, replace a source, add a review date, clarify a limitation, or direct readers to an official source for current instructions.
  • Corrections are prioritized when they involve deadlines, eligibility windows, official routing, required documents, or language that could affect a coverage decision.
  • A note may be declined when it asks for personal advice, disputes an official decision, or depends on private facts the public site cannot verify.

When official sources change

Official health coverage sources can change without matching third-party summaries. When a cited official source changes, the page should be checked against the newest official language before the public guidance is restated.

  • If a federal, state, Marketplace, Medicaid, Medicare, employer, insurer, or COBRA source changes, that source may control over older page text.
  • When a source changes in a way that is still unclear, the safer public guidance is to point readers to the current official source rather than overstate the rule.
  • Archived or dated sources may still be useful for historical context, but they should not be presented as current instructions.

What to include

Useful correction notes are narrow and source-based. They do not need personal identifiers, account numbers, medical facts, household income, or coverage documents.

  • Include the page URL, the sentence or section at issue, and the official source URL or document title if available.
  • Include the date you saw the official source and a brief description of what appears different.
  • Omit Social Security numbers, dates of birth, plan member IDs, claim numbers, doctor names, prescriptions, exact income, and full ZIP codes.

Correction review is not case support

The corrections process is for public page accuracy. It cannot decide individual eligibility, intervene with an agency or insurer, interpret private documents, or advise on the best coverage route for a person's circumstances.

Related trust pages

  • About

    The role and limits of the public site.

  • Editorial policy

    How source order and review accountability work.

  • Privacy

    What details should stay out of public notes.

  • Contact

    Where to send source notes or correction questions.